Unified Inbox | Chat Genius AI
One Inbox for Everything

Stop Checking Five Apps. See Every Message in One Place.

All your messages in one place. Website chat, SMS, email, Facebook, Instagram, WhatsApp. Never miss a message. Never check five apps.

7-day money-back guarantee. Cancel anytime.

The Problem

Leads die in the gap between your seven messaging apps.

A customer texts at 9am. Someone else messages your Facebook page at 10. Instagram DM at noon, WhatsApp at 2, website chat at 3, email at 4, Google Business message at 6. Your phone is checking seven separate apps. You reply to the WhatsApp, miss the Instagram, your team member replies to the Facebook one too because nobody logged it. Customer history is scattered across six platforms. Nothing gets attributed, nothing gets assigned, nothing gets tracked. The leads you are losing are not ones that never came in. They are the ones that came in on a channel you forgot to check.

The Fix

Every channel, every conversation, one inbox, one customer view.

Unified Inbox pulls every message from every channel into a single screen. SMS, email, WhatsApp, Facebook, Instagram, website chat, Google Business Messages. All threaded per customer, so when someone texts you today then DMs you next week, you see the full history in one place. AI auto-triage tags urgent enquiries, assignment rules route each conversation to the right team member and one-click response templates cut reply time to seconds. Nothing slips through. Nobody double-replies. Every customer gets a consistent experience regardless of how they reached out. You stop managing apps and start running conversations.

What You Get

Every Channel. One Screen. Zero Missed Messages.

Multi Channel Inbox

Website chat, SMS, email, Facebook Messenger, Instagram DMs and WhatsApp. All in one screen. No more switching between five different apps to find a message.

Conversation Threading

Every conversation with a contact is threaded together regardless of channel. If they text you, then email you, then message on Instagram, it all appears in one thread.

Team Assignment

Assign conversations to team members. Set rules for who handles what. Track response times. Make sure every message gets a reply from the right person.

Read Receipts

Know when your messages have been delivered and read. No more guessing whether the customer saw your reply. Follow up with confidence.

Mobile App

Manage all your conversations from your phone. Reply to leads on the go, assign to team members and never miss a message even when you are away from your desk.

Message Templates

Save your most common replies as templates. Answer frequently asked questions in one click. Consistent messaging, faster response times, less typing.

Simple, Transparent Pricing

One Price. No Surprises.

Quick setup, then a low monthly fee to keep everything running.

Unified Inbox

£149 setup

+ £49/month

All your channels, one inbox, full control

  • Multi channel unified inbox setup
  • Website chat, SMS, email, social channels
  • Conversation threading across all channels
  • Team assignment and routing rules
  • Read receipts and delivery tracking
  • Mobile app access for your team
  • Message templates library
  • 7-day money-back guarantee

7-day money-back guarantee. Cancel anytime.

Messages are scattered everywhere. Fix that today.

Book a free 15-minute Success Session. We will show you how a unified inbox works and have you set up within 24 hours.

£149 setup + £49/month. 7-day money-back guarantee.