Websites & Automation Systems For UK Trades | Chat Genius AI

Websites & automation systems for UK trades

The phone gets answered, even when you're on the tools.

One system that answers, books, reminds and follows up for your firm automatically, so nothing gets missed while you're on the job.

See Plans And Pricing

From £99 a month. No setup fee, no contract, live in 7 to 10 days.

Text message from a drainage company owner: Top man Charlie, I really don't have a clue how you manage to implement all of what you do regarding IT and digital marketing

Straight off Charlie's phone.

Built for plumbers, electricians, roofers, builders and every trade that can't stop to pick up.

Watch the system handle a job, start to finish.

Step 1

Book your free session

Tell us about your business

Step 2

We build your system

Built for you in 7 to 10 days

Step 3

It runs itself

Answers, books and follows up

Why speed wins the job

Most firms don't have a lead problem, they have a speed problem. The numbers below are why the fastest firm usually wins the work, whatever the quote says.

Seconds
to answer an enquiry, against a 5+ hour industry average
21x
more likely to qualify a lead responding inside 5 minutes
£27k+
lost yearly by the average service business through slow response
80%
of sales happen after 5+ follow-ups. Most firms stop at 2.

Want to see it for yourself? The chat in the corner of this site is the same AI we build for trades, doing its day job for us. Ask it anything, or see it working here.

A real lead. A real conversation. A real booking.

This is an actual AI agent demo for a plumbing business. Watch it qualify the lead, handle a curveball and book the job.

13:44
🤖

AI Agent

Maidstone Plumbers Ltd

Text message

What a conversation with the system looks like

Real AI SMS conversation 1Real AI SMS conversation 2Real AI SMS conversation 3Real AI SMS conversation 4Real AI SMS conversation 5Real AI SMS conversation 6Real AI SMS conversation 7

Answered in seconds. Booked in minutes. No human involved.

20 minutes · No pressure · We tell you straight if it's not a fit

Without the system

Hours to reply

The enquiry sits in a voicemail, a Facebook message or a contact form while you're on a job. By the time you get to it, the customer has rung the next firm on the list.

With the system

Seconds to reply

Every enquiry gets answered straight away, whatever time it lands. The job gets qualified and booked while the customer is still interested, and you find out about it when it's already in your diary.

Everything in one system

Six tools that would normally mean six logins and six invoices. Built as one system, for one monthly price.

Included in Basic and System

Smart Website

A proper website built for your trade, so when someone local searches for what you do, they find you and not the firm down the road. Built to turn visitors into enquiries, not to win design awards.

How it works

Why it matters

Most trade websites are either ten years old or don't exist. Customers check you out online before they ring. If there's nothing there, or what's there looks half-finished, they ring someone else.

Seconds to respond to a new enquiry, against a 5+ hour industry average

Included in Basic and System

Online Price Request Form

A simple form on your site where customers pick the job and get the ball rolling on a fixed price. They fill it in at 10pm on the sofa, you wake up to a qualified job in your inbox.

How it works

Why it matters

Plenty of customers won't ring. They want to sort things out online, in their own time, without a phone call. If your site can't take a price request, those jobs go to a firm whose site can.

Included in Basic and System

Missed Call Text Back

You're up a ladder, under a sink or mid-cut. The phone rings out. Instead of that customer ringing your competitor, they get an instant text from you asking what they need. The job stays alive until you're free.

How it works

Why it matters

A missed call is usually a lost job. Most customers ring the next number on the list within minutes. You never even know what you lost, because they don't leave a voicemail. They just move on.

21x more likely to qualify a lead when you respond within 5 minutes rather than later

System plan

One Inbox

Every message from every platform lands in a single inbox on your phone. No more checking five apps, no more finding a three-day-old enquiry sat in Messenger.

How it works

Why it matters

Enquiries come from everywhere now: texts, WhatsApp, Facebook, Instagram, your website. Each one is another app to check. The ones you forget to check are where jobs go to die.

System plan

AI Chat That Books Jobs

The proactive half of the system. When an enquiry comes in and you're busy, the AI replies in seconds, asks the right questions and books the job straight into your calendar. You just turn up.

How it works

Why it matters

Answering the same questions forty times a week is a job in itself. And the enquiries that come in while you're working or sleeping are the ones that go cold. The average firm takes over 5 hours to respond. By then the customer has hired someone else.

7/10 appointments AI agents can book from qualified enquiries, against 1 to 2 in 10 with manual follow-up

System plan

Reviews On Autopilot

After every finished job the customer gets a polite, well-timed request to leave a review, with a follow-up nudge if they forget. Your Google profile fills up with five star reviews while you get on with the work.

How it works

Why it matters

Happy customers rarely leave reviews on their own. Unhappy ones always do. Asking face to face feels awkward, so most firms never ask, and their Google profile stays thin while competitors stack up stars.

System plan

Automatic Reminders

Every booking gets confirmed by text and reminded before the appointment. Customers who need to move a job can say so in advance instead of just not being in when you turn up.

How it works

Why it matters

A no-show costs you the slot, the fuel and the job you turned down to be there. Most no-shows aren't rude customers, they're forgetful ones. A reminder the day before fixes most of it.

80% of sales happen after 5 or more follow-ups. Most firms stop at 2. The system never stops at 2.

What working with us looks like

Three steps. Two short calls. No homework beyond one form.

Step 1 · 20 minutes

Free Success Session

A straight conversation, not a pitch marathon. You tell us how enquiries reach you now and where jobs slip through. We show you the system working live and tell you honestly if it's not a fit.

Step 2 · 7 to 10 days

We build everything

You fill in one onboarding form about your business. We build your site, connect your number, train the AI on your services and prices and wire up the reminders and review requests. You keep working.

Step 3 · 25 minutes

Launch call, then it runs

We walk you through the one app you need on your phone, send a test enquiry through so you watch it get answered and booked, then hand you the keys. From that day it works around the clock.

Two Plans. No Setup Fee. No Contract.

Start where it makes sense for your firm and upgrade whenever you're ready. Cancel any time.

Get Started

Basic

£99 /month

Or £799 a year, save £389

Stops you leaking jobs to whoever picks up first.

  • Smart website, so you show up in Google
  • Online price request form
  • Missed call text back
  • No AI chat that books jobs itself
  • No reviews on autopilot
See Full Details

Full comparison, annual pricing and every question answered on the pricing page.

Questions Trades Actually Ask

What exactly am I paying for each month?

One system that answers, books and follows up for your firm automatically. Basic (£99/month) gets you a smart website built for local search, an online price request form and missed call text back. System (£199/month) adds the part that runs itself: one inbox for every platform, AI chat that replies and books jobs day or night, automatic reminders and reviews on autopilot. No setup fee on either.

What's the difference between Basic and System?

Basic stops you losing jobs: customers find you, request a price and get a text when you miss their call. System wins you jobs while you work: the AI answers every enquiry in seconds, qualifies it, books it into your diary, reminds the customer so they actually show up, then asks them for a review after. Basic plugs the leaks. System does the chasing.

Is there a setup fee or a contract?

No setup fee, no contract. You pay the monthly price and you can cancel any time. We would rather keep you because the thing works than because a contract says you have to stay.

How long until it's live?

Your site and system are typically live within 7 to 10 days of signing up. You fill in one onboarding form about your business, we build everything, then we walk you through it on a short launch call.

Will the AI sound like a robot to my customers?

No. It's trained on your business: your services, your area, your prices and the way you talk to customers. It asks the same questions you would ask. Most customers just think they got a fast reply. And you can test it yourself before you spend a penny: the chat on this site is the same AI, doing its day job for us.

What do I actually have to do day to day?

Turn up to the jobs. That's the point. Enquiries get answered, booked and reminded without you touching anything. You get one app on your phone to see every conversation, and you jump in whenever you want to handle something personally.

Do I need to be technical?

Not even slightly. We build it, connect it and train it for you. If you can send a text you can run this. If you get stuck, you message us and a human sorts it.

I've already got a website. Do I have to bin it?

No. If your current site is doing its job we can plug the system into it. If it isn't, a new one is included in the price anyway, so it costs you nothing extra either way.

Will this work for my trade?

If you get enquiries by phone, website or social media and jobs die when you're too slow to reply, then yes. We build for plumbers, electricians, roofers, builders, landscapers, kitchen and bathroom fitters, HVAC engineers and more. If you're not sure, book a free session and we'll tell you straight within ten minutes if it's not a fit.

What happens to my website and reviews if I cancel?

Your content and every review you've earned are yours, always. When you cancel, the automation switches off: the AI chat, missed call text back and review requests. Your site stays live for 14 days after your last payment so there's no panic, and if you want to keep it running for good as a plain site, it's a one-off £500.

How is this different from paying a marketing agency?

An agency sends you more leads and charges you four figures a month for the privilege. This makes sure the leads you already get actually turn into booked jobs. Most firms don't have a lead problem, they have a speed problem: the average business takes over 5 hours to respond, and responding within 5 minutes makes you 21 times more likely to qualify the lead. Fix that first. It's a tenth of the price.

How do I know this isn't a scam?

Fair question, everyone selling online gets it. Chat Genius AI Ltd is a registered UK company, checkable on Companies House. Payment runs through Stripe so your card details never touch us. And there's no contract, so if it's not right you cancel and that's the end of it. No lock-in, no exit fee.

Want The Phone Answered While You Work?
Book Your Free Success Session

Twenty minutes, no pressure. If it's not right for your firm we'll tell you on the call.