Websites and automation systems for HVAC engineers
You're in a plant room or fault-finding a boiler when the phone rings. One system that answers the breakdown call, books the visit, reminds the customer and follows up, so nothing gets missed while you're on the tools.
Everything in one system
Eight tools that would normally mean eight logins and eight invoices. Built as one system for HVAC engineers, for one monthly price.
Smart Website
A proper website built for heating and air conditioning engineers, so when someone local searches for a boiler repair, an air conditioning install or an emergency heating engineer, they find you and not the firm down the road. Built to turn visitors into enquiries, not to win design awards.
Why it matters
Most trade websites are either ten years old or don't exist. Customers check you out online before they ring. If there's nothing there, or what's there looks half-finished, they ring someone else.
See how it worksOnline Job Request Form
A simple form on your site where customers pick the job, from a boiler service to a full air conditioning install, and send you the details. They fill it in at 10pm with the heating off, you wake up to a qualified job waiting for you.
Why it matters
Plenty of customers won't ring. They want to sort things out online, in their own time, without a phone call. If your site can't take a job request, those jobs go to a business whose site can.
See how it worksMissed Call Text Back
You're in a plant room or halfway through a boiler swap. The phone rings out. Instead of that customer with no heating ringing the next engineer, they get an instant text from you asking what they need. The job stays alive until you're free.
Why it matters
A missed call is usually a lost job. Most customers ring the next number on the list within minutes. You never even know what you lost, because they don't leave a voicemail. They just move on.
See how it worksOne Inbox
A photo of a boiler error code on WhatsApp, an air con question on Facebook, a landlord gas safety request from your website: every message lands in a single inbox on your phone. No more checking five apps, no more finding a three-day-old enquiry sat in Messenger.
Why it matters
Enquiries come from everywhere now: texts, WhatsApp, Facebook, Instagram, your website. Each one is another app to check. The ones you forget to check are where jobs go to die.
See how it worksAI Chat That Books Jobs
When a customer messages about a breakdown and you're busy, the AI replies in seconds, asks what has stopped working and how urgent it is, then books the visit straight into your calendar. You just turn up.
Why it matters
Answering the same questions forty times a week is a job in itself. And the enquiries that come in while you're working or sleeping are the ones that go cold. The average business takes over 5 hours to respond. By then the customer has hired someone else.
See how it worksReviews On Autopilot
After every service, repair or install the customer gets a polite, well-timed request to leave a review, with a follow-up nudge if they forget. The requests go out while you get on with the next job.
Why it matters
Happy customers rarely leave reviews on their own. Unhappy ones always do. Asking face to face feels awkward, so most businesses never ask, and their Google profile stays thin while competitors stack up stars.
See how it worksAutomatic Reminders
Every service and install gets confirmed by text and reminded before the day. Customers who need to move a visit can say so in advance instead of you turning up to an empty house.
Why it matters
A no-show costs you the slot, the fuel and the job you turned down to be there. Most no-shows aren't rude customers, they're forgetful ones. A reminder the day before fixes most of it.
See how it worksDatabase Reactivation
Every heating engineer has a list of old customers sat in a phone. We text that list for you with a simple offer, such as an annual boiler service before winter, and ask the happy ones for a Google review at the same time. Replies land in your one inbox so the AI can book them in. One campaign, included free when you join System.
Why it matters
Winning a new customer costs money. Waking up an old one costs a text. Most firms never go back to the people who already know and trust them, so the easiest jobs of the year sit in a contacts list doing nothing.
See the plansWhat it looks like
The text your customer gets after a missed call, and the one inbox every message lands in.
What working with us looks like
Three steps. Two short calls. No homework beyond one form.
Step 1
Quick Call
20 minutes
A straight conversation, not a pitch marathon. You tell us how enquiries reach you now and where jobs slip through. We show you the system working live and tell you honestly if it's not a fit.
Step 2
We build everything
7 to 10 days
You fill in one onboarding form about your business. We build your site, connect your number, train the AI on your services and prices and wire up the reminders and review requests. You keep working.
Step 3
Launch call, then it runs
25 minutes
We walk you through the one app you need on your phone, send a test enquiry through so you watch it get answered and booked, then hand you the keys. From that day it works around the clock.
Two Plans. No Setup Fee. No Contract.
Start where it makes sense for your business and upgrade whenever you're ready. Cancel any time.
Basic
£99 /month
Or £799 a year, save £389
Gets you found on Google and gets the job through the door.
Smart website, so you show up in Google
Online job request form
Missed call text backAI chat that books jobs itselfReviews on autopilotDatabase reactivation campaign
Most Popular
System
£199 /month
Or £1,600 a year, save £788
Everything in Basic, plus this is where it starts running itself.
Everything in Basic
Missed call text back
One inbox for every platform
AI chat that replies and books jobs itself, day or night
Automatic reminders to cut no-shows
Reviews on autopilot
Database reactivation for jobs and reviews, free (worth £500)
Still unsure? Book a quick call first. Twenty minutes, no pressure.
Questions HVAC Engineers Actually Ask
I'm a sole trader. Is this too much for me?
No. It's built for small trades. Basic is a website and a job request form. System adds the part that answers when you can't.
What happens when someone rings with no heating while I'm on a job?
On the System plan they get a text within seconds asking what they need. The AI can reply, ask what has stopped working and how urgent it is, and offer a slot from your calendar.
Can customers send a photo of the boiler or the error code?
Yes. The job request form can take photos, so you can see the boiler, the error code or the unit before you ring back.
Can landlords and letting agents book annual services and certificates?
Yes. They can send a job request online, and on the System plan the booking is confirmed by text and reminded before the visit. The reactivation campaign can also remind last year's customers that a service is due.
How much is it, and is there a contract?
Basic is £99 a month and System is £199 a month. No setup fee, no contract, cancel any time.
How long until it's live?
7 to 10 days from the onboarding form.
Straight off Charlie's phone
Real messages from past clients.
Want The Phone Answered While You Work?
Book a quick call
Twenty minutes, no pressure. If it's not right for your business we'll tell you on the call.