Websites and automation systems for bathroom fitters

You're tiling a wet room with the phone buzzing in your pocket. One system that answers the enquiry, books the survey, reminds the customer and follows up, so nothing gets missed while you're on the tools.

Everything in one system

Eight tools that would normally mean eight logins and eight invoices. Built as one system for bathroom fitters, for one monthly price.

Basic and System

Smart Website

A proper website built for bathroom fitters, so when someone local searches for a new bathroom, a wet room or a shower installer, they find you and not the firm down the road. Built to turn visitors into enquiries, not to win design awards.

Why it matters

Most trade websites are either ten years old or don't exist. Customers check you out online before they ring. If there's nothing there, or what's there looks half-finished, they ring someone else.

See how it works
Basic and System

Online Job Request Form

A simple form on your site where customers pick the job, from a new shower to a full bathroom refit, and send you the details. They fill it in at 10pm on the sofa, you wake up to a qualified job waiting for you.

Why it matters

Plenty of customers won't ring. They want to sort things out online, in their own time, without a phone call. If your site can't take a job request, those jobs go to a business whose site can.

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System

Missed Call Text Back

You're halfway through plumbing in a bath or cutting tiles. The phone rings out. Instead of that customer ringing the next fitter on the list, they get an instant text from you asking what they need. The job stays alive until you're free.

Why it matters

A missed call is usually a lost job. Most customers ring the next number on the list within minutes. You never even know what you lost, because they don't leave a voicemail. They just move on.

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System

One Inbox

Bathroom photos on WhatsApp, a wet room question on Facebook, a survey request from your website: every message lands in a single inbox on your phone. No more checking five apps, no more finding a three-day-old enquiry sat in Messenger.

Why it matters

Enquiries come from everywhere now: texts, WhatsApp, Facebook, Instagram, your website. Each one is another app to check. The ones you forget to check are where jobs go to die.

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System

AI Chat That Books Jobs

When a customer messages about a bathroom and you're busy, the AI replies in seconds, asks about the room, the timing and whether the suite is already chosen, then books the survey straight into your calendar. You just turn up.

Why it matters

Answering the same questions forty times a week is a job in itself. And the enquiries that come in while you're working or sleeping are the ones that go cold. The average business takes over 5 hours to respond. By then the customer has hired someone else.

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System

Reviews On Autopilot

After every finished bathroom the customer gets a polite, well-timed request to leave a review, with a follow-up nudge if they forget. The requests go out while you get on with the next job.

Why it matters

Happy customers rarely leave reviews on their own. Unhappy ones always do. Asking face to face feels awkward, so most businesses never ask, and their Google profile stays thin while competitors stack up stars.

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System

Automatic Reminders

Every survey and start date gets confirmed by text and reminded before the day. Customers who need to move a visit can say so in advance instead of you driving over to find nobody in.

Why it matters

A no-show costs you the slot, the fuel and the job you turned down to be there. Most no-shows aren't rude customers, they're forgetful ones. A reminder the day before fixes most of it.

See how it works
Free with System, worth £500

Database Reactivation

Every bathroom fitter has a list of old customers and old estimates sat in a phone. We text that list for you with a simple offer, such as an en suite or a downstairs cloakroom, and ask the happy ones for a Google review at the same time. Replies land in your one inbox so the AI can book them in. One campaign, included free when you join System.

Why it matters

Winning a new customer costs money. Waking up an old one costs a text. Most firms never go back to the people who already know and trust them, so the easiest jobs of the year sit in a contacts list doing nothing.

See the plans

What it looks like

The text your customer gets after a missed call, and the one inbox every message lands in.

Example text message sent to a customer after a missed call, with a link to book online
Missed call text back: the text a customer gets when a call rings out.
One conversation in the inbox app with a channel switcher showing SMS, Email and Instagram
One inbox: SMS, email and Instagram in the same thread.

What working with us looks like

Three steps. Two short calls. No homework beyond one form.

Step 1

Quick Call

20 minutes

A straight conversation, not a pitch marathon. You tell us how enquiries reach you now and where jobs slip through. We show you the system working live and tell you honestly if it's not a fit.

Step 2

We build everything

7 to 10 days

You fill in one onboarding form about your business. We build your site, connect your number, train the AI on your services and prices and wire up the reminders and review requests. You keep working.

Step 3

Launch call, then it runs

25 minutes

We walk you through the one app you need on your phone, send a test enquiry through so you watch it get answered and booked, then hand you the keys. From that day it works around the clock.

Two Plans. No Setup Fee. No Contract.

Start where it makes sense for your business and upgrade whenever you're ready. Cancel any time.

Basic

£99 /month

Or £799 a year, save £389

Gets you found on Google and gets the job through the door.

  • Smart website, so you show up in Google

  • Online job request form

  • Missed call text back

  • AI chat that books jobs itself

  • Reviews on autopilot

  • Database reactivation campaign

Most Popular

System

£199 /month

Or £1,600 a year, save £788

Everything in Basic, plus this is where it starts running itself.

  • Everything in Basic

  • Missed call text back

  • One inbox for every platform

  • AI chat that replies and books jobs itself, day or night

  • Automatic reminders to cut no-shows

  • Reviews on autopilot

  • Database reactivation for jobs and reviews, free (worth £500)

Still unsure? Book a quick call first. Twenty minutes, no pressure.

Questions Bathroom Fitters Actually Ask

I'm a sole trader. Is this too much for me?

No. It's built for small trades. Basic is a website and a job request form. System adds the part that answers when you can't.

What happens when someone rings about a bathroom while I'm on a job?

On the System plan they get a text within seconds asking what they need. The AI can reply, ask about the room and the timing, and offer a survey slot from your calendar.

Can customers send photos of the bathroom?

Yes. The job request form can take photos, so you can see the room, the existing suite or the leak before you ring back.

Can it handle both small jobs and full refits?

Yes. The questions are set up around how you work, so a quick shower replacement and a full bathroom refit each get the right questions and the right slot in your calendar.

How much is it, and is there a contract?

Basic is £99 a month and System is £199 a month. No setup fee, no contract, cancel any time.

How long until it's live?

7 to 10 days from the onboarding form.

Straight off Charlie's phone

Real messages from past clients.

Text message from a drainage company owner: Top man Charlie, I really don't have a clue how you manage to implement all of what you do regarding IT and digital marketing. Thanks Charlie.
Drainage company owner, by text
Text message from a past client: Absolutely brilliant however you set up all the automations has really helped get more reviews and answer customers
Past client, by text

Want The Phone Answered While You Work?

Book a quick call

Twenty minutes, no pressure. If it's not right for your business we'll tell you on the call.