Websites & automation systems for UK trades
The phone gets answered, even when you're on the tools.
One system that answers, books, reminds and follows up for your business automatically, so nothing gets missed while you're on the job.
From £99 a month. No setup fee, no contract, live in 7 to 10 days. Kent based, working with trades across the UK.
Why speed wins the job
Seconds
to answer an enquiry, against a 5+ hour industry average
21x
more likely to qualify a lead responding inside 5 minutes
£27k+
lost yearly by the average service business through slow response
80%
of sales happen after 5+ follow-ups. Most businesses stop at 2.
A real lead. A real conversation. A real booking.
This is an actual AI agent demo for a plumbing business. Watch it qualify the lead, handle a curveball and book the job.
Lead Qualification
Diagnosing Issue
Handling Curveball
Expert Advice Given
Booking Appointment
Job Confirmed
Without the system
Hours to reply
The enquiry sits in a voicemail, a Facebook message or a contact form while you're on a job. By the time you get to it, the customer has rung the next business on the list.
With the system
Seconds to reply
Every enquiry gets answered straight away, whatever time it lands. The job gets qualified and booked while the customer is still interested, and you find out about it when it's already in your diary.
Everything in one system
Eight tools that would normally mean eight logins and eight invoices. Built as one system, for one monthly price.
Smart Website
A proper website built for your trade, so when someone local searches for what you do, they find you and not the business down the road. Built to turn visitors into enquiries, not to win design awards.
Why it matters
Most trade websites are either ten years old or don't exist. Customers check you out online before they ring. If there's nothing there, or what's there looks half-finished, they ring someone else.
See how it worksOnline Job Request Form
A simple form on your site where customers pick the job and get the ball rolling. They fill it in at 10pm on the sofa, you wake up to a qualified job in your inbox.
Why it matters
Plenty of customers won't ring. They want to sort things out online, in their own time, without a phone call. If your site can't take a job request, those jobs go to a business whose site can.
See how it worksMissed Call Text Back
You're up a ladder, under a sink or mid-cut. The phone rings out. Instead of that customer ringing your competitor, they get an instant text from you asking what they need. The job stays alive until you're free.
Why it matters
A missed call is usually a lost job. Most customers ring the next number on the list within minutes. You never even know what you lost, because they don't leave a voicemail. They just move on.
See how it worksOne Inbox
Every message from every platform lands in a single inbox on your phone. No more checking five apps, no more finding a three-day-old enquiry sat in Messenger.
Why it matters
Enquiries come from everywhere now: texts, WhatsApp, Facebook, Instagram, your website. Each one is another app to check. The ones you forget to check are where jobs go to die.
See how it worksAI Chat That Books Jobs
When an enquiry comes in and you're busy, the AI replies in seconds, asks the right questions and books the job straight into your calendar. You just turn up.
Why it matters
Answering the same questions forty times a week is a job in itself. And the enquiries that come in while you're working or sleeping are the ones that go cold. The average business takes over 5 hours to respond. By then the customer has hired someone else.
See how it worksAutomatic Reminders
Every booking gets confirmed by text and reminded before the appointment. Customers who need to move a job can say so in advance instead of just not being in when you turn up.
Why it matters
A no-show costs you the slot, the fuel and the job you turned down to be there. Most no-shows aren't rude customers, they're forgetful ones. A reminder the day before fixes most of it.
See how it worksReviews On Autopilot
After every finished job the customer gets a polite, well-timed request to leave a review, with a follow-up nudge if they forget. Your Google profile fills up with five star reviews while you get on with the work.
Why it matters
Happy customers rarely leave reviews on their own. Unhappy ones always do. Asking face to face feels awkward, so most businesses never ask, and their Google profile stays thin while competitors stack up stars.
See how it worksDatabase Reactivation
Every trade has a list of old customers and old quotes sat in a phone. We text that list for you with a simple offer to win back work, and ask the happy ones for a Google review at the same time. Replies land in your one inbox so the AI can book them in. One campaign, included free when you join System.
Why it matters
Winning a new customer costs money. Waking up an old one costs a text. Most firms never go back to the people who already know and trust them, so the easiest jobs of the year sit in a contacts list doing nothing.
See the plansWhat it looks like
The text your customer gets after a missed call, and the one inbox every message lands in.
Built For Your Industry
AI systems tailored for UK trade businesses that need instant lead response
What working with us looks like
Three steps. Two short calls. No homework beyond one form.
Step 1
Quick Call
20 minutes
A straight conversation, not a pitch marathon. You tell us how enquiries reach you now and where jobs slip through. We show you the system working live and tell you honestly if it's not a fit.
Step 2
We build everything
7 to 10 days
You fill in one onboarding form about your business. We build your site, connect your number, train the AI on your services and prices and wire up the reminders and review requests. You keep working.
Step 3
Launch call, then it runs
25 minutes
We walk you through the one app you need on your phone, send a test enquiry through so you watch it get answered and booked, then hand you the keys. From that day it works around the clock.
Why trades pick us
Simple to use
No setup fee
No contract, cancel any time
No jargon
Built for your trade and your area
Improved every month
Two Plans. No Setup Fee. No Contract.
Start where it makes sense for your business and upgrade whenever you're ready. Cancel any time.
Basic
£99 /month
Or £799 a year, save £389
Gets you found on Google and gets the job through the door.
Smart website, so you show up in Google
Online job request form
Missed call text backAI chat that books jobs itselfReviews on autopilotDatabase reactivation campaign
Most Popular
System
£199 /month
Or £1,600 a year, save £788
Everything in Basic, plus this is where it starts running itself.
Everything in Basic
Missed call text back
One inbox for every platform
AI chat that replies and books jobs itself, day or night
Automatic reminders to cut no-shows
Reviews on autopilot
Database reactivation for jobs and reviews, free (worth £500)
Still unsure? Book a quick call first. Twenty minutes, no pressure.
Questions Trades Actually Ask
What exactly am I paying for each month?
One system that answers, books and follows up for your business automatically. Basic (£99/month) gets you a smart website built for local search and an online form. System (£199/month) adds the part that runs itself: missed call text back, one inbox for every platform, AI chat that replies and books jobs day or night, automatic reminders and reviews on autopilot. No setup fee on either.
What's the difference between Basic and System?
Basic stops you losing jobs: customers find you and send their job through your online form. System wins you jobs while you work: missed calls get an instant text back, the AI answers every enquiry in seconds, qualifies it, books it into your diary, reminds the customer so they actually show up, then asks them for a review after. Basic plugs the leaks. System does the chasing.
Is there a setup fee or a contract?
No setup fee, no contract. You pay the monthly price and you can cancel any time. We would rather keep you because the thing works than because a contract says you have to stay.
How long until it's live?
Your site and system are typically live within 7 to 10 days of signing up. You fill in one onboarding form about your business, we build everything, then we walk you through it on a short launch call.
Will the AI sound like a robot to my customers?
No. It's trained on your business: your services, your area, your prices and the way you talk to customers. It asks the same questions you would ask. Most customers just think they got a fast reply. And you can test it yourself before you spend a penny: the chat on this site is the same AI, doing its day job for us.
What do I actually have to do day to day?
Turn up to the jobs. That's the point. Enquiries get answered, booked and reminded without you touching anything. You get one app on your phone to see every conversation, and you jump in whenever you want to handle something personally.
Do I need to be technical?
Not even slightly. We build it, connect it and train it for you. If you can send a text you can run this. If you get stuck, you message us and a human sorts it.
I've already got a website. Do I have to bin it?
No. If your current site is doing its job we can plug the system into it. If it isn't, a new one is included in the price anyway, so it costs you nothing extra either way.
Will this work for my trade?
If you get enquiries by phone, website or social media and jobs die when you're too slow to reply, then yes. We build for plumbers, electricians, roofers, builders, landscapers, kitchen and bathroom fitters, HVAC engineers and more. If you're not sure, book a quick call and we'll tell you straight within ten minutes if it's not a fit.
What happens to my website and reviews if I cancel?
Your content and every review you've earned are yours, always. When you cancel, the automation switches off: the AI chat, missed call text back and review requests. Your site stays live for 14 days after your last payment so there's no panic, and if you want to keep it running for good as a plain site, it's a one-off £500.
How is this different from paying a marketing agency?
An agency sends you more leads and charges you four figures a month for the privilege. This makes sure the leads you already get actually turn into booked jobs. Most businesses don't have a lead problem, they have a speed problem: the average business takes over 5 hours to respond, and responding within 5 minutes makes you 21 times more likely to qualify the lead. Fix that first. It's a tenth of the price.
How do I know this isn't a scam?
Fair question, everyone selling online gets it. Chat Genius AI Ltd is a registered UK company, checkable on Companies House. Payment runs through Stripe so your card details never touch us. And there's no contract, so if it's not right you cancel and that's the end of it. No lock-in, no exit fee.
Straight off Charlie's phone
Real messages from past clients.
Want The Phone Answered While You Work?
Book a quick call
Twenty minutes, no pressure. If it's not right for your business we'll tell you on the call.