Websites and automation systems for Kent trades

We're based in Kent and build for trades across the county: Maidstone, Canterbury, Ashford, Medway, Tunbridge Wells, Dartford, Gravesend, Sevenoaks, Sittingbourne, Folkestone, Dover and Thanet. One system that answers, books, reminds and follows up while you're on the job.

Traditional Kent oast houses at Sissinghurst
Oast houses at Sissinghurst, Kent. Photo: Marathon, CC BY-SA 2.0, cropped.

Why speed wins the job

Seconds

to answer an enquiry, against a 5+ hour industry average

21x

more likely to qualify a lead responding inside 5 minutes

£27k+

lost yearly by the average service business through slow response

80%

of sales happen after 5+ follow-ups. Most businesses stop at 2.

Everything in one system

Eight tools that would normally mean eight logins and eight invoices. Built as one system, for one monthly price.

Basic and System

Smart Website

A proper website built for your trade, so when someone local searches for what you do, they find you and not the business down the road. Built to turn visitors into enquiries, not to win design awards.

Why it matters

Most trade websites are either ten years old or don't exist. Customers check you out online before they ring. If there's nothing there, or what's there looks half-finished, they ring someone else.

See how it works
Basic and System

Online Job Request Form

A simple form on your site where customers pick the job and get the ball rolling. They fill it in at 10pm on the sofa, you wake up to a qualified job in your inbox.

Why it matters

Plenty of customers won't ring. They want to sort things out online, in their own time, without a phone call. If your site can't take a job request, those jobs go to a business whose site can.

See how it works
System

Missed Call Text Back

You're up a ladder, under a sink or mid-cut. The phone rings out. Instead of that customer ringing your competitor, they get an instant text from you asking what they need. The job stays alive until you're free.

Why it matters

A missed call is usually a lost job. Most customers ring the next number on the list within minutes. You never even know what you lost, because they don't leave a voicemail. They just move on.

See how it works
System

One Inbox

Every message from every platform lands in a single inbox on your phone. No more checking five apps, no more finding a three-day-old enquiry sat in Messenger.

Why it matters

Enquiries come from everywhere now: texts, WhatsApp, Facebook, Instagram, your website. Each one is another app to check. The ones you forget to check are where jobs go to die.

See how it works
System

AI Chat That Books Jobs

When an enquiry comes in and you're busy, the AI replies in seconds, asks the right questions and books the job straight into your calendar. You just turn up.

Why it matters

Answering the same questions forty times a week is a job in itself. And the enquiries that come in while you're working or sleeping are the ones that go cold. The average business takes over 5 hours to respond. By then the customer has hired someone else.

See how it works
System

Automatic Reminders

Every booking gets confirmed by text and reminded before the appointment. Customers who need to move a job can say so in advance instead of just not being in when you turn up.

Why it matters

A no-show costs you the slot, the fuel and the job you turned down to be there. Most no-shows aren't rude customers, they're forgetful ones. A reminder the day before fixes most of it.

See how it works
System

Reviews On Autopilot

After every finished job the customer gets a polite, well-timed request to leave a review, with a follow-up nudge if they forget. Your Google profile fills up with five star reviews while you get on with the work.

Why it matters

Happy customers rarely leave reviews on their own. Unhappy ones always do. Asking face to face feels awkward, so most businesses never ask, and their Google profile stays thin while competitors stack up stars.

See how it works
Free with System, worth £500

Database Reactivation

Every trade has a list of old customers and old quotes sat in a phone. We text that list for you with a simple offer to win back work, and ask the happy ones for a Google review at the same time. Replies land in your one inbox so the AI can book them in. One campaign, included free when you join System.

Why it matters

Winning a new customer costs money. Waking up an old one costs a text. Most firms never go back to the people who already know and trust them, so the easiest jobs of the year sit in a contacts list doing nothing.

See the plans

What it looks like

The text your customer gets after a missed call, and the one inbox every message lands in.

Example text message sent to a customer after a missed call, with a link to book online
Missed call text back: the text a customer gets when a call rings out.
One conversation in the inbox app with a channel switcher showing SMS, Email and Instagram
One inbox: SMS, email and Instagram in the same thread.

What working with us looks like

Three steps. Two short calls. No homework beyond one form.

Step 1

Quick Call

20 minutes

A straight conversation, not a pitch marathon. You tell us how enquiries reach you now and where jobs slip through. We show you the system working live and tell you honestly if it's not a fit.

Step 2

We build everything

7 to 10 days

You fill in one onboarding form about your business. We build your site, connect your number, train the AI on your services and prices and wire up the reminders and review requests. You keep working.

Step 3

Launch call, then it runs

25 minutes

We walk you through the one app you need on your phone, send a test enquiry through so you watch it get answered and booked, then hand you the keys. From that day it works around the clock.

Two Plans. No Setup Fee. No Contract.

Start where it makes sense for your business and upgrade whenever you're ready. Cancel any time.

Basic

£99 /month

Or £799 a year, save £389

Gets you found on Google and gets the job through the door.

  • Smart website, so you show up in Google

  • Online job request form

  • Missed call text back

  • AI chat that books jobs itself

  • Reviews on autopilot

  • Database reactivation campaign

Most Popular

System

£199 /month

Or £1,600 a year, save £788

Everything in Basic, plus this is where it starts running itself.

  • Everything in Basic

  • Missed call text back

  • One inbox for every platform

  • AI chat that replies and books jobs itself, day or night

  • Automatic reminders to cut no-shows

  • Reviews on autopilot

  • Database reactivation for jobs and reviews, free (worth £500)

Still unsure? Book a quick call first. Twenty minutes, no pressure.

Questions Trades Actually Ask

Do you only work with Kent businesses?

No. We're Kent based and work with trades across the UK. Kent firms get the same system, and we can meet in person if it helps.

Which Kent towns do you cover?

All of them. The system is built online and works wherever your customers are. Town pages: Maidstone, Canterbury, Ashford, Medway, Tunbridge Wells.

How long until my Kent business is live?

7 to 10 days from the onboarding form.

Is there a contract?

No setup fee, no contract, cancel any time.

Straight off Charlie's phone

Real messages from past clients.

Text message from a drainage company owner: Top man Charlie, I really don't have a clue how you manage to implement all of what you do regarding IT and digital marketing. Thanks Charlie.
Drainage company owner, by text
Text message from a past client: Absolutely brilliant however you set up all the automations has really helped get more reviews and answer customers
Past client, by text

Want The Phone Answered While You Work?

Book a quick call

Twenty minutes, no pressure. If it's not right for your business we'll tell you on the call.