Missed call text back for trades: what it is and why it works

Missed call text back is the simplest tool in the system and the one trades notice first. The idea is easy: when a call to your number rings out, the caller gets a text from you within seconds. Here is what that looks like in practice.

The text your customer gets

The message is short and sounds like you, not a robot. Something like: “Sorry we missed your call, we’re with a customer right now. Reply here with what you need, or book online at your link.” The customer now has a way to tell you the job without ringing again, and many do, because typing a quick reply is easier than ringing the next number.

What happens to the reply

The reply lands in your one inbox, alongside your texts, WhatsApp, Facebook and website messages. On the System plan the AI picks it up, asks the questions you would ask (where is the leak, how urgent is it, where are you), and offers a slot from your calendar. By the time you are off the roof or out from under the sink, the job is in your diary.

Who it suits best

Any trade that works with their hands busy: plumbers, heating engineers, roofers, electricians, builders, landscapers. If you regularly see three missed calls at the end of a job, this is for you. It is included in the System plan, not in Basic, and you can see the real text on the Missed Call Text Back product page.

Things it will not do

It will not pretend to be you in a way that catches people out. It will not take card details. And it will not stop you ringing people back. It just makes sure the customer does not leave while they wait.

What to do next

See the full breakdown on the Missed Call Text Back page, then book a quick call or sign up on the pricing page. Live in 7 to 10 days, no setup fee, no contract.