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A Facebook page is not a website: what a trade actually needs online in 2026

A Facebook page is not a website: what a trade actually needs online in 2026

Plenty of good trades run on a Facebook page and a van. Here is what the 10pm customer cannot find there and what a Smart Website gives them. ...more

trades automation

October 14, 2026

Checkatrade is £59 a month, then the leads. Here is what you are actually paying for

Checkatrade is £59 a month, then the leads. Here is what you are actually paying for

A plain comparison of what Checkatrade membership costs a trade all in, how shared leads work, and what a flat £199 system does differently. ...more

trades automation

October 14, 2026

How to photograph your work so it wins the next job

How to photograph your work so it wins the next job

Five rules for job photos on a phone: before and after from the same spot, lights on, both orientations, one with you in it and before you leave. ...more

trades automation

October 14, 2026

Seven free fixes for your trade business this weekend

Seven free fixes for your trade business this weekend

Seven ten minute jobs that cost nothing and change who gets the next call, from tapping your own phone number to replying to every review. ...more

trades automation

October 14, 2026

Send the quote from the van: why the first quote in gets read properly

Send the quote from the van: why the first quote in gets read properly

The quote that lands first gets read. The ones after it get compared to it. A four line quote from your phone, and what to send when you cannot price it yet. ...more

trades automation

October 14, 2026

Locksmiths: locked out at 11pm, they ring until somebody answers

Locksmiths: locked out at 11pm, they ring until somebody answers

How callout locksmiths lose the 11pm job to the next number on the list, and how a text back in seconds holds it while you finish the door you are on. ...more

trades automation

October 14, 2026

Straight off Charlie's phone

Real messages from past clients.

Text message from a drainage company owner: Top man Charlie, I really don't have a clue how you manage to implement all of what you do regarding IT and digital marketing. Thanks Charlie.
Drainage company owner, by text
Text message from a past client: Absolutely brilliant however you set up all the automations has really helped get more reviews and answer customers
Past client, by text

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